It is unfortunate that ADE4 kept crashing for you. You don’t have JavaScript enabled. Every time I click on my ebook, it just crashes. I found the ascm file in the folder then added it to the library. Has anyone else experienced this? You can find crashlogs in “Console” app. I have had issues with this software as well.

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I actually had luck with ADE 3. I updated to 4.

I tried drjardine’s workaround with a newly installed ADE 4. I uninstalled ADE 4. Also crashing when I try to copy a book to my 3410z. I double Click the App and I get just the the crash-report.

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Not so glad I bought this ebook that has to use this software. Based on track record, I’d say it’s Adobe and there are complaints about this for years. Please enter a title. Crash dump s available privatley on request.


Is this just going to get fixed in the next few days? Regarding the crash issue, We are working on addressing this issue in coming releases.

ADE should be able to open the book correctly. X Ads Parent Process: It crashes when I try to open a acsm file I have tried many books and the same thing happens.

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I will strongly recommend you to use ADE4 as it comes up some good features and support for epub3 format. Did you try to open any other e-book?

Every time I click on my ebook, it just crashes. I have the same question Show 0 Likes 0. Mac OS X I have had issues with this software as well.

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This content has been marked as final. Does anyone from Adobe actually monitor these forums and try to help or are we on our own? Unless anyone else knows of a different software program I could use. Is there some other means to contact them? I’m having the same problem. This tool uses JavaScript and much of it will not work correctly without it enabled. Are you suggesting that it works fine and you can’t duplicate the error?


My current computer is new as of this summer. B16, 2 processors, Intel Core i5, 1. Very frustrating I know! But thank you anyway.

I’ve uninstalled and installed and still see the same books. Adobe Digital Editions [] Path: WebKitLegacy –