This iconic gaming mouse was born from extensive research and engineering, hundreds of design iterations, followed by countless rigorous test sessions with Esports athletes. Choose Your Region Select your country so as to get support for your region. To get the ultimate experience in movement and control, we highly recommend a premium mouse surface from Razer. Where can I enter the code so I can use it to purchase products? We cannot help you in modifying or disassembling your Razer product, since that will void the manufacturer’s warranty on the unit. Unfortunately, Customer Support has no information on future product or driver releases. Razer products are only available and supported in USB mode only.

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My Razer peripheral will not work properly when used with a KVM switch. My Razer product does not work correctly with a specific program or game.

Razer does make available some basic external spare parts at http: Ask the Razer Community. Clean the body of your mouse: After activation, full features are available in optional offline mode.

Learn more about warranty. To clean the body of your Razer mouse, please take a monitor wipe and use gentle wiping motions. The Razer Diamondback made its debut in late at the World Cyber Games and took the gaming world by storm. How can I contact Razer?


Razer Diamondback Support

This RazerStore exclusive remains true to the original icon, but comes with a booklet on its history in an exquisite premium packaging, so you can experience the epic revival of this legend. Please feel free to contact Customer Support at http: Please don’t hesitate to check your order status at the Razer Store page by entering your information at the Order Status page. Invoice slips and e-mail order confirmations can be considered on a case-by-case basis. Razer products are only available and supported in USB mode only.

Please see Razer’s Cookie Policy. For a complete list of our current spare parts and accessories, please click here. We recommend plugging your Razer product directly into your PC. You can clean the mouse sensor using a Q-Tip lightly coated with rubbing alcohol and then letting the sensor dry for five 5 minutes before attempting to use it.

How do I clean and maintain my Razer Mouse for optimum performance?

Razer Diamondback

Razer products are designed to work well beyond when the diamondbac has expired. The Razer Diamondback Collector’s Edition is a tribute to the hardcore fans, whose loyalty remains unwavering. If your Razer product works when plugged directly into the computer, then it is operating correctly and the issue is most likely due to the KVM switch.

Razer must verify that the product is within the specified warranty period and that it was purchased from an authorized reseller. Contact Support Get support by phone, chat or email.


The legacy not only lives on, but is now better than ever. The receipt must show the 1 product description and 2 price. If the Razer device functions properly in another application, then the program is likely the cause of the issue. For any information regarding future products please visit our website or our social media outlets. If you have narrowed the issue to the mouse itself, there is not really a cost effective repair center that would be able to assist you.

Razer Diamondback Chroma RGB Laser Gaming Mouse

Master Acceleration lets you assign the same sensitivity for both the X and Y axis. One of the features of my Razer Product does not work.

You can set macros to reflect the majority of keyboard keys except the Windows keys and enhanced function keys. Let the Razer Community help. Where can I enter the code so I can use it to purchase products?