Unfortunately, we do not offer global warranty on our products. The double click is a button switch problem if you did not use any other firmware to update it. Try to change the battery first. Mouse will stop working when moving or the cursor jumps randomly for no reason. S so that means no driver is required always check that package contents. Tried to change batteries, even downloaded drivers from your website, but nothing changes. The supported OS is always shown on the package.
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Can you send me the driver?
Genius Navigator 900X – mouse – 2.4 GHz
If yes, there is no need to install a driver. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected.
Check if your device is a plug-n-play device or not. However, it cannot be turned on anymore. We have some problems with your product. What can I do? If it is not working after changing the battery, try genus turn the mouse switch off and on again. But if it is not a wireless mouse, the mouse is broken. Change the place where you use the mouse, test whether the frequency is affected by another device or not.
Check if your laptop recognizes the mouse or not navigxtor the Device Manager. You can also try it on a different laptop or another USB port to exclude geniud battery low problem. I bought a Genius product seven days ago. Try to change the battery first.
Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance.
Mouse – Genius – Navigator 900X Drivers Download
Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? How do I solve this?
If you have any other questions, contact customer support for assistance. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. How do I solve this problem? Unfortunately, we do not offer global warranty on our products.
The mouse is 2. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. The supported OS is always shown on the package. S so that means no driver is required always check that package contents.
Genius – Mouse Wireless – Navigator X – RBS Computers
Tried to put in genuis new battery, change the USB port on my laptop, but the issue is still the same. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons.
Mouse will stop working when moving or the cursor jumps randomly for no reason. If you cannot find the driver on navigatod website that is higher than your OS, that means there is no driver compatible with your O. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. Is there anything I can do? If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver.
Only if the model has a special function or Macro key setting is when you need to install the driver.
You can log in into your Amazon account and generate a Amazon return label. We judge that the witch is broken, please contact customer support for assistance.