This tool applies to Microsoft Windows PC’s only. Please enter a Product Number to complete the request. Let HP identify any out-of-date or missing drivers and software. Learn more about HP’s privacy policy. This product was sold by a reseller. I hope this helps you too. Product has been exchanged:

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Photosmatt is disabled in this browser. Already have an HP account? Warranty withdrawn refurbished product: We were unable to find any drivers for your product.

The product might be damaged if the cartridges are not docked safely on the right side when removing them. To replace the black or photo cartridge, remove the cartridge from the slot on the right side. RichAckermann Replied on November 29, See your browser’s documentation for specific instructions. This could take up to 3 minutes, depending on your computer and connection speed.

The Virtual Agent is currently unavailable. Product sold without warranty: Select from the products you own. The Custom Paper Size window opens. Select all Deselect all.


This might take a few minutes. See your browser’s documentation for specific instructions. This tool applies to Microsoft Windows PC’s only. HP has published a security bulletin with patches for these issues and a list of impacted systems.

HP Photosmart 1300 Printer series

If the cartridge alignment does not start automatically, follow these steps to make sure that the product can print the cartridge alignment page:.

See your browser’s documentation for specific instructions. Select an operating system and version to see available software for this product. Is my Windows version bit or bit?

hp photosmart 1315

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Video of printing a self-test report. You can recycle the empty cartridge.

Introduction This document describes how to replace a cartridge in the product. Do not touch the contacts or ink nozzles. The following video demonstrates how to replace a print cartridge.

HP Photosmart C Series All-in-One – Print a Self-Test Report | HP® Customer Support

This product was sold by a third party. You can follow the question or vote as helpful, but you cannot reply to this thread. The outside of the product might not look the same photosmaft your product, but the steps are the same. Introduction A self-test report provides useful information on several aspects of the printer, including the print cartridges.


The list of recommended drivers for your product has not changed since the last time you visited this page. Asia Pacific and Oceania. Javascript is disabled in this browser.

Technical data is gathered for the products supported by this tool and is used to identify products, provide photosmrt solutions and automatically update this tool, to jp our products, solutions, services, and your experience as our customer.